Privacy policy
Last updated: June 3, 2026
Mr Suplemento operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the "Services"). Mr Suplemento uses Shopify as its platform, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot identify you or reasonably be linked to you.
Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact Information, including name, address, billing address, shipping address, telephone number, and email address.
- Financial Information, including credit or debit card numbers, financial account information, payment details, payment confirmations, and other information related to financial transactions.
- Account Information, including username, password, security questions, preferences, and settings.
- Transaction Information, including products viewed, added to cart or wish lists, purchased, returned, exchanged, or canceled, as well as transaction history.
- Communications with Us, including information provided in customer service inquiries or support requests.
- Device Information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage Information, including details about how you interact with and navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services, via your device, cookies, and similar technologies.
- From our service providers, when we engage them to provide specific technological functionality and process information on our behalf.
- From our business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, process payments, manage orders, remember preferences, send account-related notifications, process purchases, returns, or exchanges, manage accounts, arrange shipments, facilitate returns, enable the publication of reviews, and deliver a personalized shopping experience.
Marketing and Advertising
We use your personal information to send promotional communications by email, SMS, or postal mail, as well as to display advertisements related to products or services on our Services and on other websites.
Security and Fraud Prevention
We use your information to authenticate accounts, ensure a secure shopping experience, detect and investigate fraudulent, illegal, or malicious activities, and protect our Services and users.
Communication with You
We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.
Legal Compliance
We may use your information to comply with legal obligations, respond to valid requests from public authorities or courts, participate in legal proceedings, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties under certain legitimate circumstances, including:
- Shopify, service providers, and third parties that provide services on our behalf (including payment processing, data analytics, cloud storage, customer support, logistics, and shipping services).
- Business and marketing partners to provide advertising services and personalized promotions.
- Third parties when you request, authorize, or expressly consent to such disclosure.
- Affiliates or entities within our corporate group.
- In connection with corporate transactions such as mergers, acquisitions, or insolvency proceedings.
- When necessary to comply with legal obligations or protect our rights, Services, and users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them.
Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. We also use certain advanced Shopify features that may incorporate information obtained from your interactions with our store, with other merchants, and with Shopify.
For more information about how Shopify uses your personal data and your rights, please refer to Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or security of such sites, and we recommend that you review their respective privacy policies before providing any personal information.
Children's Data
The Services are not directed to minors, and we do not knowingly collect personal information from children. If you are a parent, guardian, or legal representative of a child who has provided us with personal information, you may contact us to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge of the sale or sharing of personal information of individuals under 16 years of age.
Security and Retention of Information
Although we implement reasonable security measures, no system is completely secure. We cannot guarantee the absolute security of information transmitted over the Internet.
We will retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Your Rights and Choices
Depending on your place of residence, you may have the following rights:
- The right to access the personal information we hold about you.
- The right to request deletion of your personal data.
- The right to correct inaccurate information.
- The right to data portability.
- The right to manage your communication preferences and opt out of promotional communications.
You may exercise these rights through the methods provided within the Services or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. We may request additional information to verify your identity before processing your request.
Complaints
If you have any complaints regarding the processing of your personal information, you may contact us using the contact details provided below. Depending on your place of residence, you may also have the right to lodge a complaint with the relevant data protection authority.
International Transfers
We may transfer, store, and process your personal information outside your country of residence.
When we transfer personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the Standard Contractual Clauses approved by the European Commission or equivalent mechanisms required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. We will post the updated version on this website and indicate the date of the latest update.
Contact
If you have any questions about our privacy practices, this Privacy Policy, or if you wish to exercise any of your rights, you may contact us by email at:
or contact our customer service center in Spain.